Cancellation and disruptions
IDTrek is not responsible for travel disruptions that may be related to strikes in the country of transit, travel or in the country of residence of travelers, weather disruptions anywhere in the world, as well as political instability or war. In the event of disruptions during the duration of the trip, no costs can be reimbursed and IDTrek reserves the right to modify the itinerary or even shorten its duration.
IDTrek is not responsible for trip disruptions due to weather and natural elements before, during and after the trip. In the event of disruptions during the duration of the trip, no costs can be reimbursed and IDTrek reserves the right to modify the itinerary or even shorten the trip.
IDTrek may decide to cancel all or part of the stay in the event of force majeure and to ensure the safety of travelers. If such a cancellation should occur before departure from Europe during the 30 days before the start of the trip, the trip will not be reimbursed and the customer will claim his cancellation insurance.
Cancellation of an entire group
For any cancellation of a trip (all members of the group cancel their trip) that will be done more than 90 days before the first day of the trip, IDTrek will refund 70% of the total price if the trip has already been fully paid, without any other costs cancellation.
For any cancellation of the trip that will be between 30 and 90 days before the first day of the trip, IDTrek will refund 30% of the total price, without any other cancellation fees.
For any cancellation of the trip during the 30 days before the start of the trip, there will be no refund. It is therefore strongly recommended to take out cancellation insurance for your trip.
Cancellation of one or more member(s) of a group
Whatever the date of the cancellation, there will be no refund. Because otherwise it will not be possible to maintain the trip at the same price for the remaining travelers. It is therefore strongly recommended to take out cancellation insurance for your trip.
No-show
Anyone who does not show up at the meeting place on the first day of the trip will not be reimbursed.
International flights
For all the aforementioned cases of cancellation, IDTrek does not take care of the terms of reimbursement of the international flight to the country of travel.
Cancellation insurance
Each participant is free to take out cancellation insurance with the organization of their choice.